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DTS to AC3 Converter FAQ

DTS to AC3 Converter

DTS to AC3 Converter

Aunsoft DTS to AC3 Converter helps you specially convert audios and videos which are encoded by DTS to other common formats.
$29.00 Buy DTS to AC3 Converter Now! Download Free Trial Version of DTS to AC3 Converter

Trial Version 

1. Q: What’s the difference between a trial version and a full version?
A: There is little difference between a trial version and a full version except an "Aunsoft" watermark in output videos from the trial version. You need to purchase the full version and re-convert your videos if you hope to get rid of the logo watermark.

2. Q: Why it turns to be a watermark on the trial version?
A: Our trial version has a limitation that outputs video with a watermark. If you don't like it and want to remove or get rid of it, you could register a full version via purchase the program online.

3. Q: Can I get technical support in long term after purchasing the full version?
A: Yes, if any user meets any technical problem when using our product, please tell us your question via email to winsupport@aunsoft.com. Our support team will answer your question within 24 hours.

 

 

Functionality 

1. Q: What is DTS audio encoded video format and how to play it in WMP?
A: DTS means “Digital Theatre System”, and it is a high quality audio coded format. A video encoded by DTS audio format has a better sound experience with 5.1 surround sound effect. However, many media players do not support to decode and play these videos, WMP is also included. So if you want to enjoy HD videos like MKV in WMP, you need a converter to convert DTS to AC3 audio.

 

2. Q: Why VLC can’t play MKV DTS audio?  
A: Each program has its own codec, VLC Media Player is very powerful for playing almost all video or audio formats, also including MKV DTS file. But it still has some codec not be installed, including DTS codec. So you can use the program to convert MKV DTS audio to AC3 or AAC.

3. Q: How to play MKV DTS sound on your HD TV, Apple TV, or WD TV?
A: Because HD TV, Apple TV and WD TV do not have a DTS audio decoder, if you need play sound on the TV, you should convert the MKV DTS audio to AC3 using Aunsoft DTS to AC3 Converter to convert MKV DTS sound to AC3 for playing on TV.

4. Q: How can I get AAC/ AC3 5.1 channels as output audio? 
A: You can click ‘Settings’ button and select ‘5.1 channels’ from the drop-down list of Audio Channel. Please note that piratical output formats do not support 5.1 channels. 

5. Q: What should I do to check the loaded file's information in the program?
A: You need highlight it first and run "Properties" item in the "File" menu. Then you can read the information of the file, such as Bit Rate, Frame Rate, in the following dialog-box.

6. Q: How to adjust bit rate, sample rate to meet my need?
A: It is easy to adjust bit rate and sample rate by clicking button Settings. Then you will see an interface which allows you to change the bit rate and sample rate. The bit rate and sample rate is higher to adjust, the video is higher in quality, but larger in size. 

7. Q: Which output format is the best to get the smaller size with better quality if I want to backup my video on my PC?
A: Generally speaking, we recommend AVI format. The default codec for AVI in our program is DivX which can provide better quality, as well as smaller output size. If you just want to backup your video files on your hard drive, AVI is enough.

8. Q: Can I merge several video files to a single video?
A: Yes. You can add the video files you want to join together to the list box, and change the order by the move up and move down buttons. Then check the "Merge into one file" checkbox before converting. After conversion, all the files in the list will be merged into one video file.

9. Q: How to trim the video in Editor Window?
A: Three ways to make it done: 
1) Trim video with triangle button.
Drag the triangle button under the preview window to the mark the starting point and the ending point.
2) Trim video with Set-in and Set-out button.
Click the Set-in button under the preview panel, when the video plays to the frame you want to set as the starting point; and click the Set-out button when the video plays to the frame you want to set as the ending point.
3) Trim video with exact value.
Under the Trim tab, you can enter value in the box for the starting point and click the Set button to view the effect.

10. Q: Can I change the output file name?
A: Yes. Please find the column named "Destination File" on file list. Click the particular output name under the "Destination File" column, and then you can specify the output file name.  

11. Q: How about the output video quality after using the program?
A: Based on the newest audio-video sync technology, MKV Converter can provide you with outstanding output image and sound quality, never let you get into trouble with the audio and video sync issues. Moreover, multiple optimizing functionalities are available to better the output video quality.

12. Q: Can I take immediate visual snapshot of the playing MKV video?
A: Yes. The program enables you to take snapshots of video with the width and height of the original video or particular resolution. You can get immediate visual snapshot soon after clicking to capture the video frame. It is easy to get thumbnail image or wallpaper for your computer.

 

 

General Question
1. Q: How can I get the version number?
A: For finding the version number, you can click "About" from the Help menu, and you will see the version number.

2. Q: How to remove Aunsoft watermark?
A: Many customers could ask: how can I remove Aunsoft watermark? How can I convert video files without Aunsoft watermark? Can I get rid of Aunsoft watermark? I’m sorry to tell you that our trial version has a limitation that outputs video with a watermark. If you don’t like it, you can register a retail version via purchase the program online.

3. Q: An error pops up when I try to import files to the program saying the files can not be read. What is wrong?  
A: Please make sure first that the video format is supported by our software. If supported, then please contact winsupport@aunsoft.com for help.

4. Q: I have purchased your product but I have no idea how to use it because I can't find any field for typing the key code? 
A: I think you are still using our trial version, please note that you have to uninstall the trial version and then reinstall the full version to enter your key code. Please download the full version of the product through the download link provided in your received mail, install, and launch the app. Then you will see the interface asking for your key code.

5. Q: How to check the current version number for Aunsoft software? 
A: For finding the version number, you can click "About" from the Help menu, and you will see the version number.

6. Q: How did I know the update news? 
A: You have following ways to know the update news: 
- You will receive the newsletter if we add the powerful function to the program. 
- Join us on Twitter or Facebook to know the update news in real time. 
- Visit our official web site and concern the Version History page. At the bottom of the product page, you can click Version History to get there. 

7. Q: How to update the software to the latest version? 
A: Click Help icon on the main interface and select Update option to download the latest version. 
Contact support@aunsoft.com with the order number, key code or registered email box address, then we will send the download link and key code to you again. 

Log in our member center and get the download link of the latest version for the software there.

8. Q: What is your refund policy?
A: If you want to know the information about Refund Policy, please enter: Aunsoft Refund Policy. 

 

 

About Product Differentiation 

1. Q: What are the differences between DTS to AC3 Converter, MKV Converter, Video Converter?
A: Actually MKV Converter and Video Converter own the same output for various video formats and all editing functions, while the DTS to AC3 Converter has a limitation for the output format Besides, the difference between them lies in the input. MKV Converter can only import MKV files for output. Video Converter can allow you input almost all the video formats like MKV, AVI, MPEG, MP4, WMV, MOV, FLV, VOB, MP3, MXF, MTS, M2TS, VRO, EVO, HD videos etc. While DTS to AC3 Converter can only convert the DTS audio encoded videos, such as MKV, MTS, and MOV.

 

2. Q: Are there any more comprehensive tools that cover all the functionality of DTS to AC3 Converter?
A: Yes, just like the introduction of the differences of DTS to AC3 Converter, MKV Converter, Video Converter as above, Video Converter covers all the functionality of DTS to AC3 Converter.


Other FAQs about Payment, Registration, Upgrade, Refund, please check Aunsoft FAQ Center.

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