1. What is the limit of trial version?
(1). Output files will have Aunsoft watermark in the middle of picture.
(2). Lossless output has a file size limit of only 5 minutes.
2. How to get rid of Aunsoft watermark?
To remove Aunsoft watermark in trial version, please purchase the full version and re-convert your videos.
3. How can I know if there is an update of the program?
Usually, we display the updates of our programs on our website first. So you can pay attention to our website from time to time. Also, you can login Aunsoft Member Center or contact our support team at email@example.com to get latest version of Final mate for Mac.
4. How to use the program, is there a tutorial in details?
Yes. To check detailed steps about how to use Aunsoft Final Mate for Mac, please click online help.
5. I’m interested in the function of merging without conversion, does it work for all my camcorder files?
Final Mate for Mac supports importing MTS, M2TS, TOD and MOD videos from Sony, Panasonic, Canon & JVC camcorders. But for lossless merging without re-encoding, original videos must be of same format and parameters including video resolution, frame rate, etc.
6. What are the differences between MTS/M2TS Converter for Mac and Final Mate for Mac?
(1) Final Mate for Mac is able to capture video footage from camcorder with smart wizard, but MTS/M2TS converter for Mac cannot.
(2) Final Mate for Mac supports AVCHD* (*.mts, *.m2ts), AVCHD Lite*, TOD, MOD formats. While MTS/M2TS Converter for Mac only supports AVCHD*(*.mts, *.m2ts) and AVCHD Lite*.
(3) Final Mate for Mac supports merging MTS, M2TS, TOD or MOD files without recompression. MTS/M2TS Converter for Mac supports merging and converting MTS/M2TS files to other video formats.
(4) Final Mate for Mac offers real-time editing features on Timeline for easy merging, splitting, trimming, cropping videos. MTS/M2TS Converter for Mac has other editing functions like adding watermark, picture flip vertically or horizontally, etc, but doesn’t support timeline editing.
7. What is exactly the difference between 'backup' and 'import' when importing files from HD cam?
A: For Backup and Import, Backup means copying the files from HD cam to the hard drive and save them on the path you chose on your Mac computer. When you want to edit these files on your hard drive, in this way, connecting the HD cam to the computer is not needed.
For Import functions, it means importing the files from the HD cam to the program directly. This also means you can not disconnect the cam and the program when editing the files.
8. How to import HD Cam MTS files from your local computer to the software?
A: Follow the next steps to import local files to the software:
In Resource tab:
Add a path where you save MTS files on the local computer via clicking + icon.
Select the path from the drop-down list and then MTS files on your local computer will be shown in Resource tab.
9.How can I simply take a video I have shot and use Final Cut to convert the video to another format without going through an editing phase?
A: For conversion only and not conversion, then just check the box before the movie thumbnail you want to convert in Movie tab. Then click Export button for output. Choose the Common Video option to select a video format. When done, just click Browse for Export Path button to find the converted files. :-)
10. How to create a movie for output?
A: In Movie tab:
Click the triangle button on the bottom menu.
Select For Lossless Output or For Conversion to create the blank movie.
Drag the MTS files from Resource tab or Camcorder tab to the blank movie for further output.
Note: If you directly drag files from Resource or Camcorder tab, the blank conversion movie will be created by default automatically.
11. I've downloaded Final Mate for Mac. But in the installation phase I get an error saying Installation failed. What’s wrong?
A: The problem is mainly due to the downloading process, the installation file is damaged unexpectedly. Please contact firstname.lastname@example.org to get the installation package file directly.