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F.A.Q

SWF Converter

SWF Converter

It converts SWF with ActionScript or interactive flash to AVI with RGBA32 alpha layer, MP4, WMV, 3GP, MPEG, VOB, etc with high quality.
$69.00 Buy SWF Converter Now! Download Free Trial Version of SWF Converter

How do I use the program? Please check SWF Converter Tutorial.

 

 

Trial Version

1. Q: What’s the difference between a trial version and a full version?
A: There is few difference between a trial version and a full version except a "Aunsoft" watermark in output videos from the trial version. To get rid of the logo watermark, you need to purchase the full version and re-convert your videos.

2. Q: How to remove watermarks on the trial version?
A: Our trial version has a limitation that outputs video with a watermark. If you don't like it and want to remove or get rid of it, you could register a full version via purchase the program online.

3. Q: Can I get technical support for using trial version?
A: Yes, if a trial user meets any technical problem when using our product, please tell us your question via email to support@aunsoft.com. Our support team will answer your question within 24 hours.

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Functionality

1. Q: What Flash files can Aunsoft SWF Converter convert to video?
A: All the SWF files applied in Flash standard can be converted, including SWF files with ActionScript or interactive flash and Flash Projector File (*.exe).

2. Q: What formats of video can Aunsoft SWF converter convert SWF files export?
A: With Aunsoft SWF converter, you can convert SWF files to almost all video formats, including MPEG1/MPEG2, AVI, MPG, VOB, MP4, 3GP, 3G2, MOV, WMV, FLV, DV, AAC, WMA, F4V, RM, RMVB, MKV, M4V, OGG, TS etc.

3. Q: What kind of settings do I need to convert SWF file to Zune movies?
A: With Aunsoft SWF Converter, you can select the commonly used profile. The key point in this aspect is the proper choice of video size and codec. The popular video size and codec are offered in the profile for your reference. Choose Zune Movie (*wmv) from the Profile to specify the output format. Then the program will offer the possible choices of video size, codec for you to choose from.

4. Q: What is the difference when select alpha?
A: The file with alpha has an alpha transparent channel, and through this channel, the file with alpha file can be added to other video files by video editing software to do alpha blending

5. Q: What are the video codecs with VFW extensions?
A: Apart from the built-in codec in Aunsoft SWF Converter, the codecs detected from your computer are also supported by the program. These codes are called VFW codecs.

6. Q: The output quality is not good enough. How do I improve it?
A: If you’d like to get better quality or select a right aspect ratio, you can click the Settings button to popup Profile window. To get higher video and audio quality, you can select a higher video and audio bit rate. But the file size will be larger. To select a right aspect ratio, you can choose from Size list. Clicking OK, you can confirm the settings.

7. Q: What is the difference between manual conversion mode and automatic conversion mode?
A: In automatic conversion mode, the capture will be automatically finished, and you can not deterimine the start time and end time, and selece the frame to convert. In manual conversion mode, you can interact with the file, like clicking the buttons and control bars. And it is up to the you when to finish capture. So this mode works well with files that need users to interact. 

8. Q: What should I do if I just want to convert part of the SWF file rather than converting the entire SWF file?
A: Click “Start Play” in the converting window, and choose the beginning frame you prefer when the flash plays, and then click “capture” to start capturing the frames and the button will switch to “Finished” after you start capturing, click “Finished” at the frame you would like to end with to complete the capture and the conversion, finally you will get the converted video with your favorite part.

9. Q: Can the converted video play on all computers?
A: Not exactly, you need to install the right correct decoder on the computer you choose to play converted video.

10. Q: Why the Edit button is still gray when import the video file to the program?
A: After you import the video file to Aunsoft SWF Converter, you want to edit the video before conversion. You should move your mouse to click the file in the main list first. Then the edit function could be activated.

11. Q: I have purchased your product but I have no idea how to use it because I can't find any field for typing the key code?
A: I think you are still using our trial version, please note that you have to uninstall the trial version and then reinstall the full version to enter your key code. Please download the full version of the product through the download link provided in your received mail, install, and launch the app. Then you will see the interface asking for your key code.

12. Q: Is it possible to save the profile with the modified settings for using next time?
A: It can be done by the "Save As" button in Settings window. After you finish the modifications, please click this button in Settings window and name it. Next time, you can find this custom profile in Custom option of Format box.

13. Q: Which one is better in the two kinds of MP4 output forms if I want to get better quality?
A: As far as the output quality is concerned, H.264 would provide the best. But it is larger in output size and slower in the conversion speed. If you only want to get the better quality, you just need H.264 profiles.

14. Q: How to choose the output video format from MP4, H.264/MPEG-4 AVC and WMV?
A: If you only want to get the best quality, we recommend MP4 AVC format, which is in H.264 video codec. But the output size would be larger than others. Actually, MP4 format will be more proper in the file size and quality.

15. Q: Can I merge several video files to a single video?
A: Yes. You can add the video files you want to join together to the list box, and change the order by the move up and move down buttons. Then check the "Merge into one file" checkbox before converting. After conversion, all the files in the list will be merged into one video file.

16. Q: How to trim the video in Editor Window?
A: Three ways to make it done:
1) Trim video with triangle button.
Drag the triangle button under the preview window to the mark the starting point and the ending point.
2) Trim video with Set-in and Set-out button.
Click the Set-in button under the preview panel, when the video plays to the frame you want to set as the starting point; and click the Set-out button when the video plays to the frame you want to set as the ending point.
3) Trim video with exact value.
Under the Trim tab, you can enter value in the box for the starting point and click the Set button to view the effect.

17. Q: How do I get rid of the black edges around my SWF movie?
A: It is very easy to deal with. Click “Edit” button to enter into the edit panel, you can see the crop tab, and then you can drag the dashed frame on the video screen of the original preview window to cut off the black edges. 

18. Q: Which factors will affect the conversion speed?
A: a. The configuration of the computer.
b. The output profile and settings you choose for output.

19. Q: Can I change the output file name?
A: Yes. Please find the column named "Destination File" on file list. Click the particular output name under the "Destination File" column, and then you can specify the output file name.  

20. Q: How about the output video quality after using the program?
A: Based on the newest audio-video sync technology, SWF Converter can provide you with outstanding output image and sound quality, never let you get into trouble with the audio and video sync issues. Moreover, multiple optimizing functionalities are available to better the output video quality.

21. Q: Can I take immediate visual snapshot of the playing SWF video?
A: Yes. The program enables you to take snapshots of video with the width and height of the original video or particular resolution. You can get immediate visual snapshot soon after clicking to capture the video frame. It is easy to get thumbnail image or wallpaper for your computer.

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General Question

1. Q: What are system requirements for running this SWF Converter?
A: If you want to run this SWF Converter on your PC, here are the system requirements:
Win NT4 with SP3 above /WinXP/Win2003/Vista/Windows 7
Macromedia Flash ActiveX 5.0 or above.
Adobe Flash Player 7 or above.
64MB Memory (128MB recommended)
512MB hard disc space or above
Windows-compatible Monitor (800*600 or above resolution)
Windows-compatible mouse and keyboard
Windows-compatible sound blaster

2. Q: How can I get the version number?
A: For finding the version number, you can click "About" from the Help menu, and you will see the version number.

3. Q: How to remove Aunsoft watermark?
A: Many customers could ask: how can I remove Aunsoft watermark? How can I convert video files without Aunsoft watermark? Can I get rid of Aunsoft watermark? I’m sorry to tell you that our trial version has a limitation that outputs video with a watermark. If you don’t like it, you can register a retail version via purchase the program online.

4. Q: An error pops up when I try to import files to the program saying the files can not be read. What is wrong? 
A: Please make sure first that the video format is supported by our software. If supported, then please contact support@aunsoft.com for help.

5. Q: I have purchased your product but I have no idea how to use it because I can't find any field for typing the key code?
A: I think you are still using our trial version, please note that you have to uninstall the trial version and then reinstall the full version to enter your key code. Please download the full version of the product through the download link provided in your received mail, install, and launch the app. Then you will see the interface asking for your key code.

6. Q: How to check the current version number for Aunsoft software?
A: For finding the version number, you can click "About" from the Help menu, and you will see the version number.

7. Q: How did I know the update news?
A: You have following ways to know the update news:
- You will receive the newsletter if we add the powerful function to the program.
- Join us on Twitter or Facebook to know the update news in real time.
- Visit our official web site and concern the Version History page. At the bottom of the product page, you can click Version History to get there.

8. Q: How to update the software to the latest version?
A: Click Help icon on the main interface and select Update option to download the latest version.
Contact support@aunsoft.com with the order number, key code or registered email box address, then we will send the download link and key code to you again.

Log in our member center and get the download link of the latest version for the software there.

9. Q: What is your refund policy?
A: If you want to know the information about Refund Policy, please enter: Aunsoft Refund Policy.

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About Product Differentiation

1. Q: Are there any more comprehensive tools that cover all the functionality of SWF Converter?
A: No, SWF Converter is a professional program for dealing with SWF files includes audio, action scripts, movie clips and EXEs Flash videos. Although Video Converter in our website can convert some SWF files, which are just simple SWF files and it can not replace all the professional functions of SWF Converter.

 

Other FAQs about Payment, Registration, Upgrade, Refund, please check Aunsoft FAQ Center.

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