Aunsoft TransMXF Pro How-tos and Troubleshooting
Q: What are the differences between the trial version and the registered version?
A: There’s no functional difference between trial version and the registered version except the trial has a watermark on the converted video files. You need to purchase to get the retail version without watermark. And you will enjoy all features of Aunsoft product and one time fee with liftetime license. You will receive an activation link immediately via Email after your purchase. Following the activation link you'll get the download link and registration code of your purchased program.
Q: I am converting to ProRes because my Adode Premiere can't ingest MXF files natively for some reason. It is either a bug i cannot fix and or the plugins do not seem to work.
A: TransMXF Pro is an ideal tool for you to convert MXF materials to ProRes MOV HQ for Premiere, You can specify the high quality video bitrate and audio bitrate. This program will let you retain the exported quality nearly equal with the original source MXF file. Simply serveral clicks to finish the MXF conversion.
Q: How to export MXF with multiple track video and audio?
A: Firstly do ensure that you have chosen the Multi-track video as the output format. Under this cateogry, you can choose multi-track MKV, multi-track MOV or multi-track MP4 as the outputs.
Q: How to mix many audio tracks into one with TransMXF Pro?
A: After choosing multi-track video as the output format, you are allowed to mix your needed audio streams into one track by opening the multi-task settings. The result is that you will get the converted video file with one audio stream.
Q: I purchased the Aunsoft TransMXF and have now switched to a Mac. Is it possible to get a copy of the program for my mac? Or do I have to re-purchase? Or is there a discount?
A: All of Aunsoft products are platform-independent ones but not cross-platform. So a Windows product cannot be installed onto a Mac computer. If you need a Mac version, feel free to contact us at firstname.lastname@example.org or email@example.com . Yes, you will enjoy the discount for the re-purchase.
Q: I want to replace the audio directly from my local folder and what can I do?
A: The audio editor button under the Edit Window enables you to replace the audio, loop or remove the audio as you want.
Q: How to split one big MXF file into several MXF files?
A: One the main interface, you can use keyboard shortcuts ctrl + S or click on the Split button so as to split one MXF into multiple files. You can set the split count, time length, split file size.
Q: What is your Refund Policy?
A: Every customer is important to us. We do our best to give our customer the best service. You will have an enjoyable expertise making use of iSkysoft products and services. Aunsoft Studio promises that we always try our best to provide you with best products and services. We offer life-time free technical support to solve your software’s problem, a“Try-Before-Buy” software version and 30 days money-back or refund guarantee. If a purchase exceeds this money-back-guarantee interval, not any refund is going to be approved. http://www.aunsoft.com/refund-policy/